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	<title>AI &#8211; UX Blog</title>
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		<title>Top 10 AI Influencers to Follow on Social Media in 2020</title>
		<link>https://www.uxblog.com/top-10-ai-influencers-to-follow-on-social-media-in-2020/</link>
					<comments>https://www.uxblog.com/top-10-ai-influencers-to-follow-on-social-media-in-2020/#respond</comments>
		
		<dc:creator><![CDATA[UX Blog Team]]></dc:creator>
		<pubDate>Wed, 22 Apr 2020 14:00:49 +0000</pubDate>
				<category><![CDATA[ai]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Influencers]]></category>
		<category><![CDATA[Socail Media]]></category>
		<guid isPermaLink="false">https://www.uxblog.com/?p=2041</guid>

					<description><![CDATA[<p>From parsing astronomical data, to reshaping the user experience, to powering facial recognition software—AI is changing the twenty-first-century technological landscape. So it makes sense that&#8230;</p>
<p>The post <a rel="nofollow" href="https://www.uxblog.com/top-10-ai-influencers-to-follow-on-social-media-in-2020/">Top 10 AI Influencers to Follow on Social Media in 2020</a> appeared first on <a rel="nofollow" href="https://www.uxblog.com">UX Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>From parsing astronomical data, to<span class="Apple-converted-space"> </span><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://www.uxblog.com/automated-ux-how-ai-can-revolutionize-user-experience/" target="_blank" rel="noopener noreferrer">reshaping the user experience</a>, to powering facial recognition software—AI is changing the twenty-first-century technological landscape. So it makes sense that if you’re interested in a career in AI, you’ll want to stay current with the movers and shakers in the field.</p>
<p>One of the best ways to do this is to keep up with the top AI influencers, whether they’re on Twitter, LinkedIn, or Instagram. Fortunately, we’ve done all the legwork for you, and assembled this list of the top ten AI influencers in 2020 that you should be following:</p>
<p><img class="alignnone size-thumbnail wp-image-2039 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/4ff1bc74-1fe3-442f-b0cf-c4cae45cdcf8-5793-000003dae42bcfcd-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/4ff1bc74-1fe3-442f-b0cf-c4cae45cdcf8-5793-000003dae42bcfcd-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/4ff1bc74-1fe3-442f-b0cf-c4cae45cdcf8-5793-000003dae42bcfcd-585x585.jpg 585w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>1. Gregory Piatetsky-Shapiro</h2>
<p>Gregory Piatetsky-Shapiro is one of the big names in artificial intelligence, and is one of the top AI influencers on LinkedIn. His wide-ranging expertise includes big data, machine learning, business analytics, and just about every aspect of AI.</p>
<p>A well-known data scientist, Piatetsky-Shapiro co-founded the KDD (Knowledge Discovery and Data Mining) conferences. These were a series of influential AI workshops held in the late 80s and early 90s.</p>
<p>Piatetsky-Shapiro is also co-founder of the Knowledge Discovery Nuggets (KDnuggets), which began as a newsletter, but evolved into an AI resource dedicated to providing short “nuggets” of info on data science.</p>
<p><a href="https://www.linkedin.com/in/gpiatetsky" target="_blank" rel="noopener noreferrer">Follow on LinkedIn</a></p>
<p><a href="https://twitter.com/kdnuggets">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2040 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-1024x1024.jpg 1024w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-768x768.jpg 768w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3922-585x585.jpg 585w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3922.jpg 1086w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>2. Lil Miquela</h2>
<p>In keeping with the overall uncanniness of AI, we present you with the only influencer on this list that is…well, not human.</p>
<p><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://medium.com/@christina_39925/lil-miquela-the-new-it-girl-that-received-6m-funding-8dfd80febd05" target="_blank" rel="noopener noreferrer">Lil Miquela</a><span class="Apple-converted-space"> </span>is perhaps one of the best-known AI influencers on Instagram. “She” is, in fact, the creation of a California-based robotics and AI company known as Brud.</p>
<p>Also known as a “virtual influencer,” Lil Miquela boasts engagement levels that equal that of human influencers, and has even<span class="Apple-converted-space"> </span><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://qz.com/quartzy/1425735/dazed-just-hired-cgi-influencer-lil-miquela-as-its-arts-editor/" target="_blank" rel="noopener noreferrer">received a job</a> as an arts editor at the lifestyle magazine<span class="Apple-converted-space"> </span><em style="box-sizing: inherit;">Dazed</em>. Will the wonders never cease?</p>
<p><a href="https://www.instagram.com/lilmiquela/" target="_blank" rel="noopener noreferrer">Follow on Instagram</a></p>
<p><a href="https://twitter.com/lilmiquela">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2043 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3923-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3923-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3923-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3923.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>3. Spiros Margaris</h2>
<p>Spiros Margaris is a futurist and venture capitalist, and he is the founder of Margaris Ventures.</p>
<p>Add to that the fact that Onalytica ranked Margaris as the top influencer in FinTech (“financial technology”), AI, and Blockchain. He is regularly among the top AI influencers on Twitter, and he has also contributed important papers and TED talks on the subject.</p>
<p><a href="https://twitter.com/SpirosMargaris" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2045 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3924-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3924-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3924-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3924.jpg 398w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>4. Andrew Ng</h2>
<p>Andrew Ng has done important work in computer science and artificial intelligence. As a co-founder of Coursera, he is reckoned among the early pioneers of online learning.</p>
<p>Andrew Ng is also one of the co-founders of<span class="Apple-converted-space"> </span><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://research.google/teams/brain/" target="_blank" rel="noopener noreferrer">Google Brain</a>, and served as Chief Scientist at Baidu, the Chinese tech and AI giant. So it’s pretty safe to say that he’s one of the major AI influencers.</p>
<p><a href="https://twitter.com/AndrewYNg" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2046 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3925-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3925-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3925-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3925.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>5. Kate Crawford</h2>
<p>Another of the top AI influencers in 2020, Kate Crawford is definitely one to follow.</p>
<p>Crawford’s special interest is in the social impacts of AI and data technology. This means her concerns are largely with how our advancing AI systems intersect with human society, sometimes positively, and sometimes negatively.</p>
<p>Kate Crawford is co-founder of the<span class="Apple-converted-space"> </span><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://ainowinstitute.org/" target="_blank" rel="noopener noreferrer">AI Now Research Institute</a>, which is a research group aimed at studying the social implications of AI.<span class="Apple-converted-space"> </span></p>
<p><a href="https://twitter.com/katecrawford" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<p><img class="alignnone size-thumbnail wp-image-2048 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3926-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3926-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3926-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3926.jpg 375w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>6. Fei-Fei Li</h2>
<p>Fei-Fei Li, currently of Stanford University, is one of the top names in AI research. She was formerly chief scientist at Google Cloud, but her move to Stanford has seen her involvement in other research projects.</p>
<p>She is now the co-director of the Stanford Human-Centered AI (HAI) Institute, which seeks to place the human element at the heart of the evolution of AI. This is an important research project that embraces many different disciplines at the university.</p>
<p><a href="https://twitter.com/drfeifei" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2049 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3927-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3927-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3927-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3927.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2>7. Kathleen Walch</h2>
<p>Kathleen Walch is committed to educating a wide audience about artificial intelligence and its possibilities.</p>
<p>She also happens to be an expert in AI and machine learning, and is the founder and principal analyst of Cognilytica, an artificial intelligence research firm. Consider that she’s also the co-host of the AI Today podcast, and an SXSW Innovation Awards judge, and it’s easy to see why Kathleen Walch possesses such wide-ranging influence.</p>
<p><a href="https://twitter.com/kath0134">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2051 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3928-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3928-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3928-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3928.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2 style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.5rem; font-family: Roboto, sans-serif; font-weight: 800; line-height: 1.3em; color: #464646; font-size: 30px; caret-color: #464646; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; -webkit-text-stroke-width: 0px; text-decoration: none;">8. Martin Ford</h2>
<p>Martin Ford is a noted futurist, and is a <em style="box-sizing: inherit;">New York Times</em><span class="Apple-converted-space"> </span>bestselling author. Ford’s wheelhouse is principally the future of work, and how AI technologies will affect society at large.</p>
<p>To this end, he’s penned a number of books that explore AI and its many current and potential impacts on the economy and how human labor will be forced to adapt.</p>
<p><a href="https://twitter.com/MFordFuture" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2053 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3929-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3929-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3929-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3929.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2 style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.5rem; font-family: Roboto, sans-serif; font-weight: 800; line-height: 1.3em; color: #464646; font-size: 30px; caret-color: #464646; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; -webkit-text-stroke-width: 0px; text-decoration: none;">9. Allie K. Miller</h2>
<p><span class="css-901oao css-16my406 r-1qd0xha r-ad9z0x r-bcqeeo r-qvutc0">Forbes AI Innovator of the Year. US Head of AI Growth, Startups &amp; VC </span><span class="r-18u37iz"><a class="css-4rbku5 css-18t94o4 css-901oao css-16my406 r-1n1174f r-1loqt21 r-1qd0xha r-ad9z0x r-bcqeeo r-qvutc0" dir="ltr" role="link" href="https://twitter.com/Amazon" data-focusable="true">@Amazon</a></span><span class="css-901oao css-16my406 r-1qd0xha r-ad9z0x r-bcqeeo r-qvutc0">. Nat’l AAAS Ambassador.</span></p>
<p>She’s been heavily involved in the development of significant aspects of AI, such as in computer vision and data analysis. Her interests now are focused on how to create a business in the brave new world of artificial intelligence.</p>
<p><a href="https://www.linkedin.com/in/alliekmiller" target="_blank" rel="noopener noreferrer">Follow on LinkedIn</a></p>
<p><a href="https://twitter.com/alliekmiller">Follow on Twitter</a></p>
<p>&nbsp;</p>
<p><img class="alignnone size-thumbnail wp-image-2054 lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%20150'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/03/img_3930-150x150.jpg" alt="" width="150" height="150" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/03/img_3930-150x150.jpg 150w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3930-300x300.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/03/img_3930.jpg 400w" data-sizes="(max-width: 150px) 100vw, 150px" /></p>
<h2 style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.5rem; font-family: Roboto, sans-serif; font-weight: 800; line-height: 1.3em; color: #464646; font-size: 30px; caret-color: #464646; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; -webkit-text-stroke-width: 0px; text-decoration: none;">10. Shakir Mohamed</h2>
<p>Shakir Mohamed is one of the chief AI influencers in the UK. His interests are focused on machine learning and its applications in society, which is one of the major areas in AI research.</p>
<p>Mohamed is a senior research scientist at<span class="Apple-converted-space"> </span><a style="box-sizing: inherit; color: #298ee9; text-decoration: none; background-color: transparent; text-decoration-skip: objects; cursor: pointer; font-weight: inherit; transition: color 0.29s ease-in-out 0s;" href="https://deepmind.com/" target="_blank" rel="noopener noreferrer">DeepMind in London</a>, a cutting-edge AI research institute. He’s also head of the non-profit Deep Learning Indaba, whose aim is to increase the participation of African peoples in the AI sphere.</p>
<p><a href="https://twitter.com/shakir_za" target="_blank" rel="noopener noreferrer">Follow on Twitter</a></p>
<h2 style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.5rem; font-family: Roboto, sans-serif; font-weight: 800; line-height: 1.3em; color: #464646; font-size: 30px; caret-color: #464646; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; -webkit-text-stroke-width: 0px; text-decoration: none;">Follow These Top AI Influencers to Stay Ahead of the Game</h2>
<p>This is just a sampling of some of the biggest AI influencers that you need to be following in 2020. Their social media feeds are condensed courses in the state of the art when it comes to AI, so following them is a great way to stay current in the field.</p>
<p>If you’re interested in pursuing a career in AI, or just want to keep up with the latest developments, these are the people to watch.</p>
<p>The post <a rel="nofollow" href="https://www.uxblog.com/top-10-ai-influencers-to-follow-on-social-media-in-2020/">Top 10 AI Influencers to Follow on Social Media in 2020</a> appeared first on <a rel="nofollow" href="https://www.uxblog.com">UX Blog</a>.</p>
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		<title>Automated UX: How AI can revolutionize user experience</title>
		<link>https://www.uxblog.com/automated-ux-how-ai-can-revolutionize-user-experience/</link>
					<comments>https://www.uxblog.com/automated-ux-how-ai-can-revolutionize-user-experience/#respond</comments>
		
		<dc:creator><![CDATA[UX Blog Team]]></dc:creator>
		<pubDate>Sun, 23 Feb 2020 16:52:37 +0000</pubDate>
				<category><![CDATA[ai]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[artificial intelligence]]></category>
		<guid isPermaLink="false">https://www.uxblog.com/?p=1880</guid>

					<description><![CDATA[<p>The evolution of AI is unquestionably one of the largest developments of the 21st Century already. In a world that’s driven by data,&#8230;</p>
<p>The post <a rel="nofollow" href="https://www.uxblog.com/automated-ux-how-ai-can-revolutionize-user-experience/">Automated UX: How AI can revolutionize user experience</a> appeared first on <a rel="nofollow" href="https://www.uxblog.com">UX Blog</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The evolution of AI is unquestionably one of the largest developments of the 21st Century already. In a world that’s driven by data, Artificial Intelligence is capable of deciphering information instantly and basing recommendations on its interpretation of the raw figures.</p>
<p>Big data is vital in gaining an understanding of your UX model and optimizing it for the right traffic accordingly. Let’s take a look at how AI can help to interpret data and revolutionize your UX model:</p>
<h2>Interpretation of Big Data</h2>
<p>The traditional approaches of UX teams are set to be overtaken by the power of AI. Where heatmaps and split testing once reigned supreme, the faster data interpretation speeds offered up by AI will become widely adopted.</p>
<p>Deep learning technology will be capable of <a href="https://www.springboard.com/blog/improve-ux-with-ai-machine-learning/" target="_blank" rel="noopener noreferrer">tracking and analysing large data sets</a>, while many eCommerce businesses will be capable of learning more from user behavior to tailor their site designs in an effective manner.</p>
<p>As customers interact with a website, AI will study their behavior on-site. If a specific page is producing a disproportionately large number of bouncebacks, this could be rectified in real-time.</p>
<h2>Unprecedented Personalization</h2>
<p>AI has the power to predict future visitor actions by analyzing customer behavior based on the data it’s collected from user page visits, the clicks they make and how they interact with websites. This data helps AI setups to use past interaction to recommend things for the future &#8211; like website destinations, products and CTAs among much more.</p>
<p>It’s also possible for <a href="https://usabilitygeek.com/ai-improve-ux-websites-landing-pages/" target="_blank" rel="noopener noreferrer">AI to predict future purchase patterns</a> based on the previous ones of customers. This helps businesses to optimize their funnels at the drop of a hat and configure the most effective sales paths of each user. The more effective the predictions developed by AI, the better the insights will be.</p>
<p>In the 2020s, these AI predictions will pace the way for customizable web designs that will be established to suit each user. Other predictions based on preferred colors, image sizes, creative web page asset shapes, font preferences among other features. While some of these predictions and estimations seem excessive, they could ultimately become the deciding factor between whether or not a sale will take place.</p>
<h1>Chatbots</h1>
<p><img class="wp-image-1881 size-full aligncenter lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20700%20525'%3E%3C/svg%3E" data-src="https://www.uxblog.com/wp-content/uploads/2020/02/chatbotr.jpg" alt="" width="700" height="525" data-srcset="https://www.uxblog.com/wp-content/uploads/2020/02/chatbotr.jpg 700w, https://www.uxblog.com/wp-content/uploads/2020/02/chatbotr-300x225.jpg 300w, https://www.uxblog.com/wp-content/uploads/2020/02/chatbotr-585x439.jpg 585w" data-sizes="(max-width: 700px) 100vw, 700px" /></p>
<p style="text-align: center;">(source: <a href="https://chatbotsmagazine.com/chatbot-report-2018-global-trends-and-analysis-4d8bbe4d924b" target="_blank" rel="noopener noreferrer">Chatbots Magazine</a>)</p>
<p>Chatbots have already become something of an industry standard for eCommerce websites and sites that offer services to consumers. The level of around the clock support that chatbots provide customers can’t be ignored, and soon the UX that they offer will be taken to new heights through advancements in natural language processing.</p>
<p>This form of AI depends on machine learning to interpret data regarding customer interactions, and it develops meaning via text input or speech recognition. While some skeptics see chatbots as a way in which companies are losing their human touch, businesses utilizing the technology are consistently reporting boosts in their customer service metrics. According to <a href="https://www.capgemini.com/2018/02/can-a-cpg-company-use-ai-to-directly-influence-a-consumers-purchase/" target="_blank" rel="noopener noreferrer">Capgemini</a>, 75% of businesses that use AI-based chatbots report at least a 10% boost in terms of customer satisfaction.</p>
<p>Not only are chatbots perfectly capable of operating on a 24/7 basis, but they’re also unaffected by the most colorful of language vented by unhappy customers &#8211; helping relieve the stress of customer service roles among employees. This doesn’t mean that robots will replace human customer service operatives, after all, there’s always a need for users to share their problems with real people, but they can certainly alleviate plenty of strain and bring strong levels of accuracy in helping deal with issues.</p>
<h2>Automated assistance</h2>
<p>Automation is influencing virtually every industry today and has become an integral player in the world of marketing in recent years. Possessing the power to save time, money and effort on the part of human operatives, automation can perform a number of repetitive, menial tasks with ease &#8211; and little chance of losing motivation or getting bored.</p>
<p>One of the great pioneers of automated assistance within the world of UX is Amazon. The <a href="https://www.springboard.com/blog/improve-ux-with-ai-machine-learning/" target="_blank" rel="noopener noreferrer">company attributes 35% of its annual revenue</a> to personalized recommendations, which are continually optimized for each individual user. This relentless drive at automation enables businesses to strategically maximize their returns without much human input.</p>
<p>Creating an appealing user experience for customers is vital in the congested online marketplace. You may have a USP and a slick, smooth website that boasts good organic content, but if you have serious aspirations to win over customers on a large scale and fine-tune each visitor’s experience on your website, automated AI will be an imperative tool in your website’s growth in the coming years.</p>
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<p>The post <a rel="nofollow" href="https://www.uxblog.com/automated-ux-how-ai-can-revolutionize-user-experience/">Automated UX: How AI can revolutionize user experience</a> appeared first on <a rel="nofollow" href="https://www.uxblog.com">UX Blog</a>.</p>
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